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ABOUT US

'What We Do'

VALUING MEDICAL RESOURCES

Civil Eyes Research has many clinical links and senior contacts within the health services across the UK and offers benchmarking programmes on a bespoke basis. Members of the CER team have extensive experience in learning networks, benchmarking clubs and working with senior clinical and managerial colleagues.

Civil Eyes Research believes that benchmarking can be best conducted with participation so that managers and clinicians can establish why practice is different by understanding the context of peer hospitals and populations.

As the examples below show, Civil Eyes Research is working with hospitals to develop an understanding of medical productivity. The CER team uses clinical information at patient level and consultant team information. The unique ingredient is the collection and analysis of medical consultant data.

‘Members of the CER team have extensive experience in learning networks, benchmarking clubs and working with senior clinical and managerial colleagues.’

The team at CER also works within geographical areas whereby services can be viewed across a patch. Participating hospitals may select specialty benchmarking such as Respiratory Medicine or Trauma & Orthopaedics.

Civil Eyes Research teams will work with the hospitals to create appropriate peer groups and provide bespoke analysis. However some clients require functional benchmarking whereby the delivery of service is the key common ingredient.  For example, the benchmarking of day surgery theatres, radiology services or medical assessment units may prove as rich and as comprehensive using large district general hospitals and teaching centres.

VALUING MEDICAL RESOURCES

TEACHING HOSPITALS WORKING TOGETHER

Over twenty teaching hospitals have been working together to develop a new methodology to tackle the complex area of medical productivity. Initially launched with the Association of UK University Hospitals, Civil Eyes Research has created a network of teaching hospitals across the country focusing on consultant-level information using programmed activity (PA) data alongside published clinical activity.

The project has been managed by a steering group chaired by senior colleagues at Sheffield, Barts and the London and University Hospital Coventry & Warwickshire Teaching Hospitals. The steering group involves board level directors nominated by each of the client hospitals.

The research project started in 2006 and today is covering more than twenty specialty groupings across inpatient and outpatient settings.

The Valuing Medical Resources project involves participating hospitals in producing consultant-level PA and other clinical staff information which is benchmarked and shared in national workshops.

The multi-disciplinary meetings are designed for Clinical Directors and service managers and clinical ownership is a key emphasis within the project.

The syllabus includes the use of service trajectory analysis, review of performance and efficiency across a variety of settings, and economic and productivity indicators contrasted with clinical measures of quality. Each specialty analysis also has selected sentinel indicators as well as the issues raised by Service Level Reporting.

The CER published analyses are validated by clinical leads and follow up hospital visits are made by members of the Civil Eyes Research team.

UNDERSTANDING MEDICAL PRODUCTIVITY IN DISTRICT GENERAL HOSPITALS

Ten District General Hospitals have been involved in working together to seek to understand medical productivity. Using some of the methodology initiated within the Valuing Medical Resources project, Civil Eyes Research has created a network of DGHs across the country focusing on consultant-level information using programmed activity (PA) data alongside published clinical activity.

The early stages of work have been conducted in Trauma & Orthopaedics, Radiology and Acute & Emergency Medicine. The scoping days and workshops have been designed for clinical directors and specialty managers. The group is now seeking to widen the project scope and move forward to address emerging themes within the selected hospital group and cover more specialties.

The project is managed by a steering group which meets in the Spring to evaluate the work programme and consider further topics for subsequent workshops. Further information on the current work programme can be accessed by clicking here or through contacting Geoff Bick on email at:

gbick@civil-eyes.com

ABOUT CIVIL EYES

Civil Eyes Research uses a range of healthcare data to provide information to hospitals, clinicians and managers about clinical performance, quality, efficiency and productivity with the aim of helping to achieve improvements in these areas.  These data include Hospital Episode Statistics information as well as data collected directly from healthcare organisations around the UK.  All data are pseudonymised.

Civil Eyes Research’s eligibility to access Hospital Episode Statistics information has been approved, over a number of years, by the relevant data authorities of the NHS.  Civil Eyes Research is registered under the Data Protection Act (registration number Z4945094) and compliant with the requirements of the NHS’s Information Governance Toolkit (organisation national code: 8J848). Civil Eyes Research’s Privacy and Cookies Policy and Privacy Notice can be accessed by clicking the links above.

'Who We Are'

CIVIL EYES RESEARCH TEAM

Civil Eyes Research is led by Geoff Bick but the wide range of projects and programmes would not be possible without the support of many technical advisers and associates.

 

Geoff manages activities from the West Midlands but the programme of work is spread over the United Kingdom.

ORLANDO AGRIPPA 

Group Chief

Executive Officer

RICHARD PARKER

Group Chief

Operating Officer

GEOFF BICK

Programmes Director

ANN TERRY

Workshop Facilitator

LOUIS PROSSER

Group Analyst

KOUSHIK VUTHA

Group Director of Analytics